Brown Beattie O’Donovan LLP – Update on COVID-19
To our clients
Yes, we are open! We are considered an essential service.
- If you have an existing file with us, feel free to email the lawyer or assistant that you have been dealing with, that is the most efficient method of communication at this time.
- If you are looking for legal advice on a new matter, please use the Contact form or TEXT button on our website, we have staff monitoring these to ensure you are taken care of.
In light of the Coronavirus (COVID-19) pandemic, and in response to the federal and provincial governments and public health agencies request to help “flatten the curve” in order to help control the spread of the virus, BBO has implemented the following:
- Our staff are working from home as much as possible. Be assured all client information is maintained in a secure, confidential manner. Our employees can access information from our network through a secure connection that maintains the security and confidentiality that you and we expect. A skeleton staff is on hand to handle what cannot be done remotely.
- We are restricting in-person interaction with clients and the public, we will be conducting the majority of our business through phone and email; we appreciate your understanding and flexibility.
- While most courts and reporting services have closed, we continue to communicate with insurance companies and other third parties (that remain open), to endeavour the forward movement of all of our files. If we do not communicate with you, your file is likely at a standstill until the courts re-open and all other parties involved resume their normal practices. We are communicating with you via email, phone or text rather than in person
- We are continuing to work towards the completion and closing of all real estate and commercial transactions. In planning for your own transaction (mortgage, insurance, closing funds etc), please bear in mind that most businesses are experiencing challenges at this time – allow yourself additional time to get everything that we require from you prior to closing.
Be assured we will continue working on your files to the extent we are able and reporting to you, we continue to work with opposing counsel and the Courts.
We thank you for your patience and understanding during this time.
If you are unsure of the correct email address – please send to bboinfo@bbo.on.ca
Text to 519-679-0400 – please note who you would like to contact
Voicemails to 519-679-0400 will be monitored daily and responded to as we are able.
